As well the General Manager is responsible to ensure competent FST is formed and maintained. FSTM is responsible to participate in Food safety meetings and discuss and ensure continual improvement of the system.
Primarily the FTL (Food Safety Team Lead ) is responsible to maintain the team and report to General Manager. Afterwards Team Lead communicates the meeting outcomes to relevant parties and employees. Also responsible for ensuring food safety meetings are carried out at planned intervals.
All employees are responsible to communicate with FLT or FSTM about their food safety concerns and cooperate with FST.
Food safety complaints are managed and resolved by an efficient FST. So rectification involves technical and practical application.